Details Print

FrontPage

Passwords & Email

I don’t know or remember my AUM email address, username or password. Where can I look it up?

To look up your AUM email address, username, or password:

• Go to https://mars.aum.edu/Secure/Exchange/Lookup/
• Or,

1. From the AUM home page, point to Student Life. Select Student Services.
2. Scroll to Web Tools at the bottom right of the page and select E-mail Lookup.

On the E-mail Lookup page:

Student Account Look up page

1. Enter your 9 digit S number (make sure the S is capitalized) in Student ID.
2. Select your Birth Date.
3. Click Submit.

Your AUM user name, password, email address, and computer lab, printing id information are displayed.

What are the AUM password requirements?

AUM requires all user passwords to contain a minimum of 8 alphanumeric characters, including:

• A combination of upper and lower case letters
• At least one number
• No common words of phrases
• No variant of the user name

User passwords must be kept confidential and may not be shared with others. Passwords must not be written down and stored in an area where unauthorized individuals may view or access them.